Get in Touch With Us

If you have a question about how sweepstakes casinos work, want to flag something on one of our reviews, or have a suggestion for content you'd like to see, this is the right place to start. Below you'll find how to reach us, what kinds of messages we handle, and how quickly you can expect a reply.

How to Reach the Team

Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. When you write in, a short description of your query upfront helps us get your message to the right person faster.

Please contact us at [email protected]

What We Can Help With

We cover a wide range of topics across our site — from how the sweepstakes model works to detailed platform comparisons. Here are the most common reasons readers get in touch:

• Questions about sweepstakes casinos — Not sure how Gold Coins and Sweepstakes Coins differ, or how prize redemption works? We're happy to point you in the right direction or direct you to the relevant page on the site.
• Corrections and factual updates — Sweepstakes casino terms, state availability and welcome offers change frequently. If you spot something that looks out of date or inaccurate on any of our reviews, please let us know. We take accuracy seriously and investigate every flag.
• Feedback and content suggestions — Thinking of a platform we haven't covered yet, or a topic you'd find genuinely useful? Reader input shapes what we work on next.
• Editorial and partnership enquiries — If you represent a platform or organisation and want to explore working together, please introduce yourself and give us a clear outline of what you have in mind. We review all approaches, and commercial relationships do not influence our editorial rankings.
• Responsible play concerns — If you or someone close to you has concerns about gaming habits, mention it in your message and we will point you toward appropriate support resources. The National Council on Problem Gambling helpline is available 24/7 at 1-800-522-4700.

What Happens After You Write to Us

Your message goes to a member of our editorial team — not an automated filter. We read every enquiry in full before responding, which means our replies are specific to what you've asked rather than a generic template.

Our target turnaround is two working days. During particularly busy periods it may take a little longer, but we will always follow up. If your query is time-sensitive — for example, a redemption issue you're trying to resolve quickly — mention that at the top of your message so we can prioritise accordingly.

A Note on What We Do and Don't Do

We are an independent comparison and review site. We research and evaluate sweepstakes casino platforms so that readers can make more informed choices — but we are not a platform operator and cannot access your account, process redemptions, or intervene in disputes directly with a provider. For account-specific issues, you will need to contact the platform in question through its own support channels.

What we can do is pass on accurate information about how a platform's processes are described in its terms, flag where something appears to have changed, and update our coverage when we confirm a material difference. If you believe a platform is misrepresenting its offer, let us know — that's exactly the kind of thing our review process is built to catch.

Our Editorial Standards

Every platform featured on this site has been researched and reviewed against consistent criteria. We assess payout speed, coin redemption thresholds, game range, welcome offers and state availability — among other factors. Commercial arrangements with platforms do not determine where they rank; position is based on our editorial assessment alone.

We revisit reviews regularly, particularly when terms change, new states are added or excluded, or reader feedback suggests something needs a second look. If you have direct knowledge that something we've published is wrong, we want to hear about it promptly.

Thank you for reading, and we look forward to your message.